I normally don't write reviews, but received such great results from this mask that I really wanted to share my experience. When my doctor diagnosed me with Meibomian Gland Disorder, I was devastated to have dry eyes at such a a young age. I went into a health panic doing warm compresses and lid massages twice a day. For about three months, I have been using a USB heated mask. While the results were there, it was very gradual. I'd feel relief for a small period of time afterwards, with noticeable changes over the course of 2-3 weeks. But every morning, I'd still wake up with gritty eyes.But this TearRestore mask is really a game changer! I tried it as soon as I received it, and the results are faster and more sustained than with my USB-heated mask. What I really love about this one is that the temperature around the open-eye slit is warm enough to heat your glands and release those oils as you blink. With the USB one, I was always afraid of turning the heat too high in case my corneas get warped. And that impacts the lid massage afterwards because the heat doesn't feel high enough to get the oils moving as effectively. And I would always feel anxious, afraid of damaging my cornea if I didn't look downwards enough while doing the upper eyelid massage.The eye pocket of the Tear Restore mask, at least for my eyes, hooks perfectly to right until my bottom lashes.I know some reviewers did complain about having to boil this mask afterwards for reuse, but I didn't find it too inconvenient. I just toss it in the kettle, let boil, and leave until the kettle is cooled later to pour the water out to remove the mask. Your eye area does get red after using this mask, but it clears up after 15-20 minutes. I just make sure to do the mask before my skincare regime so I can moisturize well afterwards.I promise I am not a paid reviewer. I honestly just love this mask so much. I was starting to feel a little desperate with my dry eye regime and this mask gives me hope!

I'm not sure if I should start with the product to the vendor? I'll save the best for last.The TearRestore Open-Eye Warm Compress Mask, was really a surprise. Easy to put together and use. I've used the little heat pouches similar to this before, so I knew what to do there. Then simply put the compress in place and put the mask on. I've learned one of the important things when trying to improve dry eye is to blink, blink, blink, and then blink again. The TearRestore Mask really made that part easy. Unlike most warming eye masked that completely cover the eyes, blinking is soon forgotten as you lay back and enjoy the warmth. The TearRestore Mask is more like a weird set of glasses, you are able to continue with most things (watching TV, really a book, or working on the computer) unless you need to wear prescription glasses to see anything, but you are able to do the most important thing, blink! I will swear by this product, it works.Now for the best part. Even though I bought this off Amazon, I purchase from a small business owner. I really believe in supporting small businesses whenever possible. What I really appreciate about working with small businesses is the personal touch they expend. They show their appreciation to their customers. Shortly after my masked arrived I received an email from the owner thanking me for the purchase. I'll be keeping the business in mind while shopping in the future. Thanks for the personal touch.

I've suffered from dry eyes for years and could never consistently find the time to do warm compresses. Having the ability to see while doing the compresses has changed all that. I used the TearRestore for 6 months and find these easy to use with a few tweaks. I wear mine with a pair of lightweight readers, they stay on if you tuck the tips of the earpieces under the elastic and place a piece of matte paper tape over the "nose" of the plastic mask to make it less slippery. Wearing with glasses also helps to keep the warmth last longer near the eyes. I also place a piece of cotton over my cheeks so the heated mask does not rest directly on my skin.I will admit it's easy for me to boil the mask after use because I have an induction cooktop and a small enameled pot, so it takes less than 10 minutes from start to finish. I have used the same mask for six months now, much longer than it is supposed to last. I do wish the TearRestore company would make the nose of the mask with a matte finish and offer a soft flannel liner to use between the mask and your face for a more comfortable experience, I discovered my own solutions, but I would appreciate those improvements. Some of the lower ratings seem to be from people who didn't watch the instructional video on the TearRestore website, I didn't either at first, but it has some helpful information that is not intuitive.

This is a very sturdy/well made set. It is super easy to activate the chemicals inside the mask to make it heat up and man does it get nice and warm! It stays nice and warm for a good 20 minutes too which is wonderful. I do like the fact that the mask has eye holes so I can continue working while I'm wearing it, as much as I love the idea of laying down with my eyes closed and relaxing during a treatment, it honestly just because a barrier to me doing a treatment because I feel like I never have the time to do that. I'm not a huge fan of having to boil it in order to reset it. The first time I boiled it, it went back to liquid after just a couple minutes so I pulled it out of the water and set it aside to dry. When I came back to put it away hours later, I noticed that it had hardened back up again. I boiled it again for the full 10 minutes and that time it stayed liquid. I also think this is very expensive at the current price of $49 especially since it is eventually disposable, they recommend replacing it after 90 uses but I couldn't find an option to buy just the heating pack alone, you would have to buy the entire $49 set up again and what, just throw away the plastic outer mask and strap?

When I first assembled the pieces of this mask and tried it on, I couldn't decide whether I was the Boy Robin, the Penguin or an Incredible. But I got a nice chuckle as I was transformed into my inner superhero.Unfortunately, my inner superhero is pretty lazy. I've had other heating packs of this type - they require recharging in boiling water after each use - and I just usually can't be bothered. (Like I said, LAZY!) I know myself well enough to realize I may decide it's easier to microwave an eye mask filled with flax seeds for 30 seconds & then relax with my eyes closed for a 10 minute break than it is to activate the gel pack of this mask, affix the pack to the mask, situate the head piece properly & continue going about my day for 10 minutes only to have to devote another 10 minutes to recharge the mask.That's just me. I use any excuse I can to catch a quick cat nap. This mask will rob me of that opportunity.For those rare times when I don't have access to my microwave, this'll come in handy. But needing to purchase new gel packs after only 3 months of use makes this too expensive when compared to the flax seed masks available.